Welcome to KitchenGO.co.uk By accessing or purchasing from our website, you agree to comply with the following terms & conditions, by UK consumer Laws and the Consumer Rights Act 2015.
1. General Terms
- KitchenGO.co.uk is owned and operated by PiQGoods company, Registered in the UK.
- We reserve the right to update these terms at any time.
- By using our website, you confirm that you are at least 18 years old or have parental consent.
2. Orders & Payments
- All prices are listed in GBP (£) and include VAT (where applicable).
- Payments are processed securely via Strip, Paypal, or other trusted payment providers.
- We reserve the right to conceal any order due to pricing errors, stuck issues, or suspected fraud.
3. Shipping & Delivery
- Orders are processed within 24-48 hours, with UK delivery typically taking 2-5 business days.
- Shipping times may vary based on location and couriers.
- KitchenGO.co.uk is not responsible for delays caused by third-party couriers.
4. Returns & Refunds
- Customers have a 30-day retune window for unused items in their original packing.
- Refunds are processed within 5-7 business days after the returned items are inspected.
- Fault or incorrect items must be reported within 48 hours of delivery.
- For full details, refer to our [Retune & Refund Policy]
5. Cancellations
- Customers have the right to cancel an order within 14 days of receiving goods, as ore the UK Consumer Contact Regulations.
- If the order has already been dispatched, a retune must be requested following our retune policy.
6. Liability Disclaimer
- We make every effort to ensure that product descriptions, images, and prices are accurate, but errors may occur.
- KitchenGO.co.uk is not liable for indirect or consequential damages arising from the use of our website or products.
7. Intellectual Property
- All content on KitchenGO.co.u, including logo, text, and images, is the property of KitchenGO and cannot be copied or used without permission.
8. Privacy & Data Protection
- We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
- Customer information is stored securely and never shared with third parties without consent.
- For more details, read our [Private Policy].
9. Cookies Policy
- KitchenGo.co.uk uses cockies to enhance your browsing experience, analyze traffic, and personalize content.
- By using our website, you can use cookies. You can adjust cockies preferences in your browser setting.
- For more details, Please view our [Full Cookies Policy].
10. Governing Law
- These Terms & conditions are governed by UK Law, and any disputes will be handled in UK courts.
11. Contact Us
For any questions or legal inquiries, So, please contact us at:
📩 Email: support@kitchengo.co.uk
Call us toll-free: +44 7706978839
Also on the Contact Us page.