Privacy Policy

Last updated: 12/2025

KitchenGO™ (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://kitchengo.co.uk (the “Website”).

KitchenGO™ operates as a brand powered by PiQGoods LLC and complies with applicable data protection laws, including the UK GDPR, Data Protection Act 2018, and relevant international privacy standards.

1. Information We Collect

We may collect the following types of personal information:

a) Information You Provide

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by third-party providers)
Account login information

b) Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Communicate order updates and service messages
Improve our Website, products, and services
Prevent fraud and ensure website security
Comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, including contract performance, legal obligation, legitimate interests, or your consent.

3. Cookies & Tracking Technologies

KitchenGO™ uses cookies and similar technologies to:

Enable core website functionality
Analyse website traffic and performance
Improve user experience

You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, including:

Payment processors (e.g. Stripe, Apple Pay)
Shipping and logistics partners
Website hosting and analytics providers
Legal or regulatory authorities where required by law

All third parties are required to protect your data and use it only for authorised purposes.

5. International Data Transfers

Some of our service providers may be located outside the UK or EEA. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

7. Your Data Protection Rights (UK & EU)

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted access. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

KitchenGO™ does not knowingly collect personal data from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised “Last updated” date.